Returns and Exchanges
What Is Your Return Policy?
We truly hope our products make you happy. If you are not completely satisfied with the items you received, we will gladly process an exchange or return within 7 days.
Please send all returns in original condition (unworn, unwashed and with original tags attached). We ask that when you first try on our tees, you don't wear any cologne/perfume/deodorant that may cause a scent or mark on the item (or we might not be able to accept the return).
Please kindly note that all shipping costs to send exchanges and returns to us are the responsibility of the customer. Customers must provide us with a tracking number for items sent to us for refunds or exchanges.
--Customized items are not eligible for exchange or return
We will either exchange the item for another comparable item of your choice or, if preferred, refund the purchase price upon receipt. We will refund delivery charges if you originally received a faulty product or if we shipped you the wrong item. Unless otherwise indicated, all exchanges will be sent out via standard shipping.
To process a return, please send an email to firstname.lastname@example.org with the following information and we will reply with instructions on how to ship your item back to Keen Bee Studio.